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When new processes or technologies are rolled out, my organization does a great job making sure my coworkers and I have a strong understanding of “why” the change is happening and how the tools/processes will benefit me
By rollout (of new processes and technologies), the organization makes sure it’s clear to my coworkers and I how the change(s) will benefit my day-to-day work
The training offered (by my organization) provides the hands-on education for me to feel confident using the new tools/processes, day one
After launch, my coworkers and I are given the resources and support to continue to improve with the new processes/tools
Often (after rollout) my coworkers and I revert to old tools/processes because the new tools aren’t providing day-to-day value (or are making getting our work done harder)

RESULTS:

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